Contact Information

General postal and telephone contact details:

Prison Reform Trust
15 Northburgh Street

Location map

Switchboard:                           0207 251 5070

Press queries (all breaking news, including interview requests) and opening hours:

Monday-Friday (9.30-5.30): 020 7689 7738
Emergency media calls:020 7689 7746

020 7689 7732
ISDN for radio interviews:020 7253 2860


Out of Trouble:                       020 7689 7726


Getting advice on behalf of a family member, friend who is in prison:

Prisoners' Family Helpline:  0808 808 2003  
                                         weekdays   9am - 8pm
                                         weekends 10am - 3pm

Alternatively, if you know someone in prison who is having problems, please ask them to contact our confidential advice and information service directly.

Our freephone information line is 0808 802 0060

This number is for prisoners only.  This number is free and does not need to be added to their pin.

This line is open:

Monday        3.30pm - 5.30pm
Wednesday  10.30am - 12.30pm
Thursday       3.30pm - 5.30pm

At other times, they can call on 0207 251 5070.

This number is open from Monday to Friday 10.00am - 5.00pm. This number is not free but can be called without needing to be added to their pin first.