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Commenting on the report published today (19 September) by HM Inspectorate of Probation, Service user involvement in the review and improvement of probation services, Paula Harriott, Head of Prisoner Engagement at the Prison Reform Trust, said:

“This important research shows the immense value of involving the people who know most about what works to reduce re-offending. That’s the people under supervision who have to navigate a system that sometimes seems designed to make it difficult to succeed. Whatever else the next re-organisation of probation does, it must build in a requirement to use the expertise that comes from lived experience. The report gives many examples of the benefits that will bring in terms of safer communities and lives put back on track. The Inspectorate deserves congratulations for highlighting the issue and for its promise to use lived experience much more fully in its own way of working.”

Photo credit: Andy Aitchison