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Commenting on the findings of the Prisons and Probation Ombudsman report on discrimination complaints, Peter Dawson, director of the Prison Reform Trust, said:

“This report by the Prisons and Probation Ombudsman adds to the growing weight of evidence that prisons are failing to tackle discrimination. It echoes the findings of our own research, showing that many people, legitimately seeking answers, face unacceptable delays and inadequate responses. The neglect of remedies for unfair treatment should concern us all. A well functioning complaints system is a fundamental part of a successful prison service. It allows grievances to be resolved at an early stage and provides vital opportunities for prisons to learn. The government is failing to meet its legal responsibilities to promote equality in criminal justice. The Ombudsman’s report helps to show what government must do to repair the processes of resolving complaints about discrimination.”