COVID-19 update

Our Advice and Information service for prisoners is currently unable to take calls.

You can still contact our service in the following ways:
  • Leave a short voicemail on our freephone number - 0808 802 0060
  • Write to us at Prison Reform Trust, FREEPOST ND 6125, London EC1B 1PN
  • email us at

We will do our best to respond to all prisoner-related enquiries as quickly as possible.

If you are a family member or a friend of someone in prison you may wish to contact the Prisoners' Families Helpline on 0808 808 2003 between 9am and 8pm.

For any urgent media enquiries please call 0207 689 7746 or 0207 689 7732.