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CRUSE 0870 167 1677
Support services for people who have been bereaved. Helpline offering listening support and practical advice relating to bereavement.
Drinkline 0800 917 8282
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Eating Disorders Association 0845 634 1414
Telephone Helpline for people affected by eating disorders including anorexia, bulimia, bingeing and compulsive eating. The EDA is a listening service, offering support and also signposting callers to relevant information including a national network of support groups, postal and telephone contacts.
Muslim Youth Helpline 0808 808 2008
MYH is a registered charity that provides faith and culturally sensitive support services to Muslim youth in the UK. This is a free and confidential Helpline service run by young Muslim volunteers.
National Drugs Helpline (Talk to Frank) 0800 77 66 00
Helpline for anyone concerned about drug or solvent misuse. Advice and information for drug misusers, their families, friends, carers and professionals. Formally known as the National Drugs Helpline.
NSPCC 0808 800 5000
Provides counselling, information and advice to anyone concerned about a child at risk of abuse. All helpline counsellors are qualified social workers and experienced in child protection.
Prisoners' Families Helpline 0808 808 2003
The Prisoners' Families Helpline is a free and confidential service for anyone who is affected by the imprisonment of a close family member or friend. It gives up-to-date information and guidance about prisons in England and Wales. It also provides links with different services and local support groups in your area. And offers connections to a translation service for non-English speakers.
Samaritans 0845 790 9090
Helpline offering emotional support for people who are experiencing feelings of distress or despair, including those which may lead to suicide. Can also put caller through without delay to their nearest manned branch.
SANELINE 0845 767 8000
Helpline for providing information and advice on mental health. Gives callers the option for action and puts them in touch with available sources of help and support. Emotional and crisis support for people experiencing mental illness and for their families, carers and friends.
Sexual Health Line 0800 567 123
Information and advice on all aspects of sexually transmitted infections and HIV prevention. Formally known as the National AIDS Helpline.
Shelterline 0808 800 4444
Telephone advice and information for people with a housing problem, or who are homeless. Issues dealt with include housing rights, harassment, illegal eviction, rent and mortgage arrears, housing benefit, domestic violence, hostel placements and finding accommodation.
THT Direct (Terrence Higgins Trust) 0845 1221 200
Helpline and other information and advice services for people affected by HIV/AIDS. Gay men’s and African People’s health promotion teams.
Additional helplines specifically for female establishments:
Women’s Aid/ Refuge – Domestic Violence 0808 2000 247
Helpline for women experiencing physical, emotional or sexual violence in the home - provides advice, information and support.
CARE Confidential 0800 028 2228
National helpline offering counselling to anyone facing pregnancy or post abortion concerns.
Additional helplines specifically for juvenile establishments:
Childline 0800 1111
UK freephone helpline for children and young people in distress or danger. 24 hour counselling for any young person with any problem.
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